Frequently Asked Questions

Everything you need to know about our luxury watches and accessories

Are your watches covered by a warranty?

Yes, every watch purchased from Timepieces International comes with a comprehensive 5-year movement warranty to ensure your purchase is protected against manufacturing defects.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original, unworn condition for a full refund or exchange.

Do you offer international shipping?

We ship worldwide. Shipping costs and delivery times vary depending on the destination, but most international orders arrive within 7-14 business days.

How do I ensure my watch is authentic?

Every timepiece is shipped with a certificate of authenticity and original packaging, guaranteeing that you are receiving a genuine product crafted with premium materials.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.

How should I care for my luxury timepiece?

To maintain its brilliance, wipe your watch with a soft cloth regularly and avoid exposure to extreme temperatures or strong magnetic fields. Detailed care instructions are included with every order.